cancellation-policy What is Delta Airlines Cancellation Policy?

Travel plans can be unpredictable and sometimes you may find yourself needing to cancel a flight. Delta understands this and makes your booking cancellations a breeze. Thanks to the Delta cancellation policy that is designed in the best interest of its passengers.

Know its guidelines well for a streamlined experience and avoid unnecessary fees. The comprehensive cancellation policy is designed to address various passenger needs. Here, explore Delta Airlines' cancellation policy with information such as 24-hour risk-free cancellation, cancellation fees, refund eligibility, and more.

What is the Cancellation Policy for Delta Airlines?

Go through the Delta flight cancellation policy before canceling your booking. Here are the major points of the policy to help you -

  • Cancel your flight before the flight’s scheduled departure.
  • Apply the unused ticket value to book a new flight ticket. However, use it within one year from the original purchase date.
  • Cancel Basic Economy tickets for fees, deducted from the original ticket value. The remaining value will be issued as an eCredit.
  • Non-refundable ticket holders may cancel their reservation before departure and receive an eCredit if applicable. You can use it for your future bookings.
  • After canceling your refundable flight tickets, get a full refund.
  • Basic Economy tickets are not eligible for refunds.
  • Request a refund if your flight is canceled or delayed by the airline.

Does Delta Have a 24-hour Cancellation Policy?

Yes, you have a risk-free Delta cancellation policy for 24 hours that facilitates you to cancel your reservation for a full refund. Here are the 24-hour cancellation policy highlights -

  • No cancellation fee
  • Applicable to all ticket types
  • Must cancel within 24 hours of booking
  • Full refund to the original payment method
  • Tickets included are those purchased directly with Delta (through its website, the Fly Delta app, or customer service)

What is the Delta Flight Cancellation Fee?

You should know the airline’s flight cancellation fee when you have to cancel your booking. The table below informs you about teh cancellation charges to pay.

Time PeriodRefundable TicketsNon-refundable ticketsBasic Economy Fares
During the 24-hour cancellationFreeFreeFree
After the 24-hour cancellationRefundableRemaining value with $0-$400 cancellation fee deductedRemaining value with $99-$199 cancellation fee deducted
Within 24 hours of the scheduled departure


How to Cancel Delta Airlines Booking?

To cancel a Delta flight booking, follow any of the methods mentioned below.

Through the Official Website

  • Find Your Trip or Log In.
  • Go to the My Trips tab.
  • Select the trip to cancel
  • Hit the button - ‘Need to Cancel?’
  • Click the ' Start Flight Cancellation’ button.
  • Follow the on-screen prompts to proceed.

Via Mobile App

  • Install the mobile app on your smart device.
  • Login/ Sign Up.
  • Press the Menu bar.
  • Select My Trip.
  • Enter the required information.
  • Retrieve your booking.
  • Select a flight to cancel.
  • Press the cancel button.
  • Follow the on-screen instructions to proceed.

On a Phone Call

  • Dial 800-221-1212.
  • A live executive will get connected with you.
  • Share your flight details required.
  • Your tickets will be canceled for the upcoming trip.

Please note

If you have a Medallion Membership, check the Contact Us section to find the contact number.

At the Airport

  • Visit the nearest airport.
  • Go to the Delta ticket counter.
  • Request the agent to cancel your flight.
  • Share your needed travel details.
  • The agent cancels your booking.

What is the Delta Airlines Main Cabin Cancellation Policy?

The airline understands that travel plans might change. To ensure more peace of mind, the airline guides you in canceling your cabin-specific tickets. So, if you are traveling in the Delta main cabin or higher classes, check out its cancellation policy highlights -

  • You need not pay any cancellation fees. However, this applies to flights originating from the USA, the Caribbean, Africa, Europe, and Canada (including joint venture and codeshare partners)
  • Cancellation fees do not apply to flights within the U.S., Puerto Rico, and USVI.

Are There Exceptions or Special Circumstances for Delta Flight Cancellation?

Yes, the standard Delta Airlines cancellation policy exempts certain situations from its guidelines. In such cases, Delta may provide additional flexibility, often waiving cancellation fees or offering refunds.

Here, let’s take a look at these special situations and exceptions -

Military Orders

Active duty military personnel with new orders may be eligible for fee waivers.

Jury Duty

Passengers summoned for jury duty may qualify for a refund or fee waiver.

Death of Immediate Family Member

In the event of a death in the immediate family, Delta may waive cancellation fees and offer a full refund.

In Conclusion

Simply put, the Delta cancellation policy can save you time, money, and stress. You can cancel within 24 hours of booking, manage eCredits for future travel, or pay fees. With teh airline, you have various options to suit your needs.

Follow the guidelines mentioned above and enjoy a smoother flying experience with Delta Airlines.

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